Account Manager

Seattle, WA

The Account Manager (AM) provides ownership of all assigned client accounts strategically leading accounts opposite metrics. The AM provides oversight and leadership for the account lead (AS/SAE) and recommends appropriate push back with the client when necessary. The AM proactively develops and maintains client relationships, drives PR strategy, stays abreast of assigned client industries to provide the most relevant PR counsel and deliverables.  As the liaison between assigned clients and the internal BPR account team members, the AM effectively manages workflow and communication, and adjusts strategy and resources to ensure profitability. AM’s demonstrate leadership, management and mentorship skills by developing more junior-level BPR staff and proactively supporting corporate initiatives, including new business activities.

More info

The Account Manager (AM) provides ownership of all assigned client accounts strategically leading accounts opposite metrics. The AM provides oversight and leadership for the account lead (AS/SAE) and recommends appropriate push back with the client when necessary. The AM proactively develops and maintains client relationships, drives PR strategy, stays abreast of assigned client industries to provide the most relevant PR counsel and deliverables.  As the liaison between assigned clients and the internal BPR account team members, the AM effectively manages workflow and communication, and adjusts strategy and resources to ensure profitability. AM’s demonstrate leadership, management and mentorship skills by developing more junior-level BPR staff and proactively supporting corporate initiatives, including new business activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

Account Management

  • Act as strategic point of contact with each assigned client, supporting the account lead (AS/SAE) in communication with client to build and maintain strong working relationships, earn client confidence, and effectively manage a wide range of client situations, including budget
  • Set client expectations, drive PR strategy, and translate it into a roadmap for execution across all types of PR programs for each assigned account
  • Oversee the account lead’s management of roles and responsibilities and flow of work to account team members
  • Finalize quarterly recaps

Strategy

  • Proven mastery overseeing key initiatives and programs: funding, product launches, analyst relations, awards and speaking
  • Develop client strategy (including crisis), revisions to scope of work and proactively make recommendation around increasing budget or adjusting priorities to maintain profitability against metrics
  • Maintain a thorough understanding of client industries and translate that to trusted PR counsel across varying levels of client contacts 

Business Development

  • Identify and pursue opportunities to upsell clients on incremental value-add services
  • Contribute to BPR new business development; confidently lead new business pitches with potential clients

Writing and Content

  • Oversee and approve of all client deliverables including press releases, bylines, case studies, blogs and messaging documents, with little to no edits requested from client

Media Relations

  • Support media relations, including outreach to consistently secure tier one coverage across relevant press
  • Media-train new spokespeople as necessary
  • Host media/analyst briefings, as needed

Leadership and Mentoring

  • Mentor staff for successful professional growth and development in all facets of PR, from strategy, to press, to positioning feedback to a client
  • Participate in the recruiting process, including interviewing new hire candidates
  • Conduct employee reviews and mid-year check-in on measurement; provide continual feedback to team members on areas of improvement
  • Share expertise and best practices as an agency leader with staff

Perks include:

  • Highly competitive pay
  • Multiple bonus opportunities
  • Generous time off program including Work from Home Fridays
  • Retirement matching
  • Medical, dental, vision benefits
  • Supplemented bus pass
  • Weekly Amazon Fresh / Costco deliveries
  • Company-sponsored quarterly events and parties
  • Eclectic workspace & energetic vibe
  • Mentoring from seasoned PR pros

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Does this job description fit you? If so, send your resume to jobs@barokas.com.
Barokas PR is an equal opportunity employer.

Vice President

Seattle, WA

The Vice President (VP) oversees account strategy, drives business development, administers staffing.

More info

The Vice President (VP) oversees account strategy, drives business development, administers staffing.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

  • Demonstrate ability to scale work and knowledge across multiple accounts
  • Oversee strategy and management of accounts
  • Manage client contracts/renewals
  • Manage/negotiate scope of work with clients
  • Oversee “kick off” of new accounts
  • Helps brainstorm creative ideas/proactive pitches
  • Drive and close new business leads.
  • Drive strategic direction for launches and account activity
  • Actively contribute to pitching efforts on key accounts
  • Participate in quarterly recaps and client meetings as necessary
  • Review critical written materials before they are presented to the client
  • Ensure client satisfaction
  • Responsible for ensuring appropriate investments in time by team members, commensurate with client retainers
  • Manage the overall recruiting process, interview new hire candidates
  • Responsible for staff development; proactively identifies process and cultural improvements
  • Conduct employee reviews and mid-year check-in on measurement; provide continual feedback to team members on areas of improvement
  • Work with HR to address employee performance and feedback
  • Maintain an open door policy to discuss acct status/issues at any time

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE (Select one of the following)

  • 12 years minimum, progressive public relations experience (agency or in-house) including successful strategic leadership and business development
  • Multiple, established, long-term, strong media relations
  • Demonstrated understanding of and experience with digital and social media

SKILLS

  • Expert verbal and written communication with all audiences (all levels at multiple clients as well as internally; successfully customized pitching based on audience)
  • Demonstrated ability and success setting expectations and influencing others
  • Able to leverage long-standing relationships with reporters, clients, and internal staff
  • Adept at fostering growth and development of junior staff; sought after mentor
  • Successfully works on the business (strategically) as well as in the business (executes deliverables)
  • Consistently lands new business

WORK CHARACTERISTICS

  • Motivated self-starter, successful independently and as part of a team
  • Creative and flexible; able to think outside the box and adjust quickly as needed to business needs and client changes
  • Positive, proactive leader; able to inspire and motivate others
  • Instructor and coach to others; able to develop others
  • Able to earn credibility with and influence others, internally and externally
  • Deadline driven and able to hold others accountable for same
  • Successfully leads business and process improvements

PERKS INCLUDE:

  • Highly competitive pay
  • Multiple bonus opportunities
  • Generous time off program including Work from Home Fridays
  • Retirement matching
  • Medical, dental, vision benefits
  • Supplemented bus pass
  • Weekly Amazon Fresh / Costco deliveries
  • Company-sponsored quarterly events and parties
  • Eclectic workspace & energetic vibe
  • Mentoring from seasoned PR pros

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Does this job description fit you? If so, send your resume to jobs@barokas.com.
Barokas PR is an equal opportunity employer.

Account Director

Seattle, WA

The Account Director (AD) works closely with the Leadership Team (LT) VPs to help manage and execute business strategy, as well as support business development and staffing. The AD provides strategic guidance to the SAM/AM across accounts and contributes to key conversations with clients including quarterly recaps and planning, programmatic strategy, messaging exercises and changes to budget. The AD also leads strategy for all crisis communications. ADs are expected to proactively share learnings and best practices with the agency and mentor more junior staff.

More info

The Account Director (AD) works closely with the Leadership Team (LT) VPs to help manage and execute business strategy, as well as support business development and staffing. The AD provides strategic guidance to the SAM/AM across accounts and contributes to key conversations with clients including quarterly recaps and planning, programmatic strategy, messaging exercises and changes to budget. The AD also leads strategy for all crisis communications. ADs are expected to proactively share learnings and best practices with the agency and mentor more junior staff.

Account Management:

  • Oversee “kick off” of new accounts
  • Participate in weekly internal and client meetings, as needed
  • Ensure client satisfaction and flag areas of concern regarding the same and/or metrics to the VP
  • Negotiate client conflicts and serve as first point of contact for client crisis situations (broken embargo, unplanned client leadership changes, etc.)

Strategy:

  • Collaborate closely with VPs on strategy and messaging rationale
  • Conceptualize and propose new projects incorporating both offline and online communications programs, driving strategic direction for launches and account activity
  • Provide a holistic strategy and counsel to clients

Business Development:

  • Identify and pursue opportunities to grow and develop existing business on incremental value-add services
  • Independently drive new business pitches and proactively bring leads to agency from networking events, trade shows, etc.

Writing and Content:

  • Review high-impact deliverables before they are presented to client (quarterly recaps/plans, changes to SOW, launch/program strategy, messaging, etc.)

Media Relations:

  • Help brainstorm creative ideas/proactive pitches
  • Actively contribute to pitching efforts on key accounts

Leadership and Mentoring:

  • Participate in the recruiting process, showcasing proficiency at interviewing and evaluating candidates
  • Conduct employee reviews and mid-year check-in on measurement; provide continual feedback to team members on areas of improvement
  • Recommend pay raises/promotions to VP for team members as appropriate
  • Mentor Account Managers; act in AM role if required on a specific account
  • Maintain an open-door policy to discuss acct status/issues at any time
  • Work cross-functionally with other team leads to share and leverage best practices
  • Develop specialty knowledge of one or more technology practice areas (i.e. cloud, new media, etc.)

Perks include:

  • Highly competitive pay
  • Multiple bonus opportunities
  • Generous time off program including Work from Home Fridays
  • Retirement matching
  • Medical, dental, vision benefits
  • Supplemented bus pass
  • Weekly Amazon Fresh / Costco deliveries
  • Company-sponsored quarterly events and parties
  • Eclectic workspace & energetic vibe
  • Mentoring from seasoned PR pros

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Does this job description fit you? If so, send your resume to jobs@barokas.com.
Barokas PR is an equal opportunity employer.

Fall Intern

Seattle, WA / Denver, CO

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Barokas PR Internship Program

The Barokas PR internship program exposes students to the daily activities of a PR agency including brainstorm sessions, online research, writing, media list development, media relations and client service. Our interns gain hands-on and in-depth experience they can use to jump-start their careers in the PR industry. PR is about being a ‘squeaky wheel’ and we encourage all of our interns to speak up in meetings and seek out new opportunities that will help them reach their own goals. After all, it’s the intern’s internship, so why not control the experience to get the most out of it.

Interested in an internship at our Seattle or Denver offices? We hire interns on a quarterly basis with start dates beginning in January, April, July, and October. Our summer internships may have a slightly different schedule to accommodate semester schools. We finalize our interns for the upcoming quarter a month prior to the start date.

Send your resume and cover letter to one of the following: seattleinterns@barokas.com, denverinterns@barokas.com.

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